Academic Articles

Cachon, Gerard P., Kaitlin M. Daniels, and Ruben Lobel. "The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity." Manufacturing & Service Operations Management (2017). (link)

Bhargava, Hemant K., Olivier Rubel, Elizabeth J. Altman, Ramnik Arora, Jorn Boenke, Kaitlin M. Daniels, Timothy Derdenger, Bryan Kirschoner, Darin LaFramboise, Pantelis Loupos, Goeffrey Parker, Adithya Pattabhiramaiah, “Platform Data Strategy.” Marketing Letters (2020).(link)

Daniels, Kaitlin M. and Leon Valdes. “Trying and Failing: Biases in Donor Aversion to Rejection.” Production and Operations Management (2021). (link)

Daniels, Kaitlin M., and Danko Turcic. “Matching Technology and Competition in Ride-hailing Marketplaces.” (3rd Round Major Revision at Management Science, revising for resubmission) (link)

Daniels, Kaitlin M., and Danko Turcic. “Congestion in the Age of Uber: Medallion Management and Taxi Hailing Technology” (Major Revision at Manufacturing & Service Management) (link)

Daniels, Kaitlin M., and Michal Grinstein-Weiss. “The Impact of the Gig-Economy on Financial Hardship among Low-Income Families.” (Working Paper) (link)

Daniels, Kaitlin M., Qiaowen Guo, and Panos Kouvelis. “Service Segmentation for On-Demand Platforms” (Working Paper)

Other Publications

Cachon, G., K. Daniels, R. Lobel, "The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity." Springer Series in Supply Chain Management. Ed. Ming Hu. (2018)